You can send us an email or contact a customer representative regarding the cancellation request. We will then check the status of your task. If you have requested cancellation but our team has already started working on the task, we will deliver the completed parts and inform you of the incurred cost. The incurred cost will not be refunded, while the remaining amount will be refunded. If the task has not been initiated before you requested cancellation, you will receive a 90% refund.